We are just learning that all packages with the sender information THOMAS DUGGAN has been flagged and will be or is already at the Undeliverable Mail Office at Canada Post. As a result of this, we will be replacing all orders that have been affected.
Please submit a ticket to our support department and include in the subject line “UMO #orderNumber”. We apologize for the inconvenience and will try our best to replace everyones package as soon as possible.
Please refer to the following schedule to see when you can expect to receive your replacement package.
Before Dec. 31, We will send out your replacement package on Jan. 14 with a new tracking number.
Jan. 3 – Jan. 5, We will send out your replacement package on Jan. 21 with a new tracking number.
Thank you for your patience.