Terms of Service

Terms of Service

1. All deliveries must be to a Canadian address
2. To buy marijuana products from GanjaExpress.ca you must be at least 19 years old
3. GanjaExpress.ca assumes no responsibility for lost orders due to:
– mistakes made by the postal offices
– wrong address given by the customer
– damage to order by postal service
– expired PO BOX numbers
– stolen packages after delivery (we do not replace packages when no signature is requested)
4. Prices and availability of products are subject to change without notice
5. You are not a citizen or resident of the United States of America
6. You are not affiliated in any way with any law enforcement
7. Orders are guaranteed by Canada Post to arrive on time, with the exception of Newfoundland, Nunavut, and the Northwest Territories. (For more details: XpressPost FAQs)

Replacement Package Policy

If your package is lost in transit or confiscated by authorities, we will send you a free ONE TIME REPLACEMENT PACKAGE UP TO $500. If you are in a non-guaranteed area – Nunavut and Northern Quebec – you will be ordering at your own risk and will not be receiving a replacement package due to the higher % of postal theft and confiscated packages in these areas.

Privacy Policy

Your order is packaged professionally, involving among other things, vacuum sealing, unmarked boxes & packaging. No one will ever know what’s in the package, absolutely no odor. Discretion is priority one, solid count, trackable shipment (know the delivery date) by Canada Post courier that requires a signature, shipped and packaged the same way as legal medical marijuana. Yes, recreational marijuana possession/usage is illegal in Canada, but be content in the fact that we and our competitors have been operating for many years without a single customer suffering a single legal issue.

We operate responsibly, honestly, providing good customer service to make sure all our customers receive top quality product that is potent, authentic, clean, free of any type of foreign tainting such as mold, fungus, mildew, lacings of nutrients and fertilizers.

Be aware that here in Vancouver, cannabis products for recreational use is freely accepted and tolerated by the majority of citizen’s here. and we operate a responsible,  discreet and necessary service, partnered with the best growers in the industry in an honest professional manner.  Authorities here have had higher priorities than going after us. We only require that you are 19 years of age or older, a mature Canadian citizen living in Canada with Canadian online banking to perform Interact E-Transfers as this and bitcoin transaction are the only payment option. No cash, within Canada only, no pickups.”

Frequently Asked Questions

 

***IMPORTANT: THE USE OF MARIJUANA WITHOUT A DOCTORS PRESCRIPTION OR RECOMMENDATION IS A VIOLATION OF LAWS IN CANADA. IN ADDITION THE USE OF MARIJUANA OR ANY DRUG WITHOUT A DOCTOR PRESCRIPTION AND/OR INSTRUCTION COULD HAVE ADVERSE EFFECTS ON YOUR HEALTH.